We felt welcomed from the moment we inquired on a vehicle! They were so helpful, quick to answer any question and truly made the experience positive. Our sales person Cash was outstanding and made the whole process fun and exciting! Highly recommend!
The staff at Mercedes Benz of Bend are the best! They are professional, knowledgeable and fun! The process was no pressure and I was offered lots of purchase options. If you are in need of a new Mercedes or quality pre-owned vehicle, start at Mercedes Benz of Bend!!
Cash was very professional during the entire process.
I have purchased 2 Mercedes from this dealer and both times it was an an excellent experience.
Buying a new Mercedes at Mercedes of Bend was a wonderful experience. Jennifer and Erich are outstanding sales professionals. They were not pushy in any way. They thoroughly made sure I knew of all options available on the new car and provided extremely useful guidance along the way. Best experience in buying a new car that I have ever had. I highly recommend them to anyone. Best bar none.
We bought a used Escalade from them when I turned in my leased mercedes GLE and our sales person was Cash. He was very nice and polite. The used car mgr came in and talked to us directly when negotiating about different options and was very respectful. They stayed open late for us to purchase the car. It was a very easy process and quick! I recommend them to anyone. When you shop high end you get the best all around!
Jennifer at Mercedes of Bend makes the car buying process so easy and stress free! And Malia and Cash are amazing! Love this place and spread the word to everyone! Thank you Mercedes of Bend!!!
Great experience. Negotiation was friendly and easy and they made application process simple and convenient for us. Made us feel appreciated when we bought our vehicle. Great experience and would highly recommend!
Had the most wonderful experience working with Jennifer and Dean at Mercedes of Benz when I bought my pre-loved Lexus. They were awesome from beginning to end. Even when I had to go out of town suddenly they delayed my pick up of the car and were simply the best car buying experience I've ever had.
Jennifer & Shawn made buying a car one of the easiest experiences.
This is our fourth purchase from Mercedes-Benz of Bend. We would not return without feeling the best about this dealership and most of all the personal that work there. Hamlet is just the best, not only a great sale rep but a friend. The feeling about the service department, especially Shane, is a paramount reason for our patronage. Keep up the good work and we are customers for life.
Great service and will recommend to friends and family
The staff was great and very helpfuk throughout the entire process, plus I love my car!
I flew from Seattle, WA to the dealer in Bend, OR. Their shuttle was waiting for us at the airport. Car was in good condition as described. They provided quick and friendly service. They even filled the tank full with gas. I had a great experience with them.
Great sales transaction, straightforward and friendly. Highly recommend!
I had been looking for a 5 Series BMW for quite some time. I required certain options. It was a perfect fit, as far as the car was concerned. Contacted the dealer and came in for my appointment the following day. The staff was very professional, courteous, polite and were not high pressure in any way whatsoever. The entire process took minimal time (I was already financed through my Credit Union) and before I knew it, I was out the door with a super low mile car with the options and colors I wanted. For the life of me, I can'...
We were very pleased to work with Terry purchasing our car. He was very professional and knowledgeable about the product. Terry followed up on the purchase and made sure that we were happy with the car and the dealership. I have also been very satisfied with the service department when regular service has been needed.
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